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SP Plumbing & Heating Specialists

Privacy Statement


This privacy statement sets out the data processing practises carried out through your use of this website by SP Plumbing & Heating Specialists.

We are authorised and regulated by the Financial Conduct Authority (FRN) 735077. We act as a credit broker not a lender and offer finance from a panel of lenders. If you have any requests concerning your personal information or any queries with regard to these practices please contact us.

E. info@spplumbingheating.com

Information collected

We collect personal information from visitors to this web site through the use of enquiry forms and every time you e-mail us your details. Other than this, we do not store or capture personal information but simply log your IP address (this is the technical standard which ensures messages get from one host to another and that the messages are understood) which is automatically recognised by the web server.

Use of personal lnformation

We process personal information collected via this web site for the purposes of: -
 
- ldentifying potential customers.
- Dealing with your requests and enquiries.
- Providing you with information about products and services offered by SP Plumbing & Heating Specialists.

We do not sell personal information collected through this site or use your personal information for any other purposes than those stated above.

Cookies

Cookies may be used by us to provide you with customised information from our web site. A cookie is an element of data that a web site can send to your browser, which may then store it on your system.

Cookies allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited and to determine the most popular areas of our web site.

Cookies may also allow us to make our web site more user friendly by for exomple, allowing us to save your password so that you do not have to re-enter it every time to visit our web site.

We use cookies so that we can give you a better experience when you return to our web site. Most web browsers automatically accept cookies. You do not have to accept cookies, and you should read the information that came with your browser software to see how you can set up your browser to notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. lf you disable cookies from your browser you may not be able to access certain features of a particular web site.

Security

We endeavour to take all reasonable steps to protect your personal information.

Checking your identity

We may ask you to provide physical evidence of identity verification as a lender will search the files of credit reference agencies which will keep a record of their search. whether or not your application for a loan proceeds. This is not seen by us or shared with any other 3rd parties unless written consent is received from you.

Money Laundering Checks

To comply with Anti-Money Laundering regulation, there are times when the lender will need to confirm or re confirm your name and address. This is not seen or shared with any other 3rd parties unless written consent is received from you.

Disclosures

SP Plumbing & Heating Specialists will not disclose personal information to other companies and suppliers as we do not use third parties to process your data.

lnternet-based Transfers

Given that the lnternet is a global environment, using the lnternet to collect and process personal data necessarily involves the transmission of data on on international basis. Therefore, by browsing this web site and communicating electronically with us you acknowledge and agree to our processing of personal data in this way.


Personal Data and your rights

If we collect any personal data from you, you have the right to receive/amend/delete information
about the personal data we hold about you.

Changes to this Privacy Policy

We may make changes to this Privacy Policy from time to time. You should check this page regularly to see our most up to date policy. We will tell you about any changes to this Privacy policy by showing the date of the changes in the 'Last updated' section below. By using the website after the date we make any changes, you are agreeing to the changes.

Last updated: March 2018


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